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BUSINESS CHALLENGE
A 100-unit community was underperforming on forecasted revenue and needed a way to improve their outlook - and quickly!
OUR SOLUTION
We conducted a spot analysis of 16 chart reviews and discovered immediate areas of revenue opportunity, including $6,700/month in missed revenue. The full census audit projected $321,000 in annualized revenue missed.
KEY RESULTS
Projected $321,000 in annual missed revenue
Assisted Executive Director and Director of Nursing in aligning service plans to resident care delivered
Enhanced process for service coding to enable accurate resident billing
Informed and updated families and residents of new monthly billing amount
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