ACS is expanding support for existing clients with a new daytime coverage option, giving senior living teams greater flexibility when staffing gaps, vacations or changing schedules leave them needing additional clinical support.

Staffing shortages continue to challenge senior living communities across the country. While recruiting new nurses often takes center stage, retaining the experienced team members you already have may be the most important investment an organization can make.

Not every after-hours change in a resident’s condition requires a trip to the emergency room. But without immediate clinical support, the ER can quickly become the safest default. See how after-hours nurse triage gives senior living teams access to experienced clinical guidance when they need it most—helping caregivers make confident decisions, reduce unnecessary transfers and ensure residents receive the right level of care at the right time.

When an after-hours call comes in, the immediate goal is clear: assess the situation, provide guidance, and ensure residents receive the care they need. But what happens after the call is just as important.

Weekends and holidays should provide opportunities for rest and time with family, yet for many senior living nurses, they often bring added stress, uncertainty, and the feeling of always being on call.

What happens after hours can impact everything from staff morale to resident care. Learn how Vivie partnered with Accelerated Care Solutions to create a more sustainable approach to clinical support, reducing burnout, improving staff confidence, and strengthening care through structured nurse triage and innovative technology.

Stacy brings a unique combination of industry knowledge, relationship-building experience, and genuine passion for senior care,” said Mike McGuire, Co-Founder and CEO of Accelerated Care Solutions. “She understands the challenges providers are facing today, and she shares our commitment to supporting the people behind senior care

If you’ve been in nursing long enough, you know what “on call” really means. It doesn’t just mean being available. It means never fully turning it off. It means going to bed wondering if your phone will ring. It means carrying responsibility, even when you’re technically “off.” I’ve lived that for most of my career.